PHSS person centred plans
Principal Investigators: Maria Mathews (Western University), Brian Dunne (PHSS), Shannon Sibbald (Western University)
Co-investigators: Bridget Ryan, Yona Lunsky, Donnie Antony, Ruth Armstrong, Donna Ladouceur, Roxanne Isard
Funder:
Project Title: Achieving the quadruple aim: An assessment of a participatory approach to developing individual patient-centred care plans for community-care services
PHSS Medical and Complex Care in Community (PHSS) is an organization that provides community-care services (e.g., personal support, residential housing, etc.) to people with physical and developmental disabilities and complex medical conditions. Individuals receiving services from PHSS are known as persons-supported. PHSS employs a patient-centered, individualized, participatory model of care. For each person-supported, PHSS creates patient-centred individual service agreements (ISA), as well as person-centred plans (PCP), through a series of discussions with the person-supported, along with input from family members, friends, staff, and community members.
PHSS used this approach to adapt care delivery during the COVID19 pandemic, and this was highly effective at mitigating the risks of COVID-19 amongst PHSS persons-supported.
In this project, interviews with PHSS patients (or their family), as well as PHSS staff, were conducted to understand the key components and impacts of the individualized participatory ISA/PCP approach. We will also interviewed administrators of health and social service community-care organizations in Southwestern Ontario.
PHSS Medical and Complex Care in Community
