PaLM Quality Office

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Front row (left to right): Wendy Stratton, POCT Coordinator; Manuella Giuliano, Quality Manager; Kimberley Spearin, Preanalytics Coordinator.
Back row (left to right): Donna Murphy, Lab Quality Assurance Specialist; Michele Burnard, POCT MLT; Kelly Richardson, Preanalytics Specialist; Dominika Benjamins, POCT MLT; EvaMarie Smith, Data Support Analyst. Missing: Penny Brush, Quality and Process Improvement Specialist

Meet PaLM’s Quality Office Team!

The Quality Office is responsible for ensuring that all laboratory policies, processes and procedures are developed, implemented and monitored in accordance with accreditation and licensing standards. In addition, the Quality Office supports and facilitates a culture of continuous quality improvement contributing to the provision of safe and quality care for the patients we serve.

The Quality Team is available Monday to Friday from 8:00 am to 4:00 pm.

QUALITY OFFICE STAFF

ROLE

LOCATION

PHONE

Benjamins, Dominika

 POCT MLT

 VH, E4-225

 65741

Brush, Penny

Quality and Process Improvement Specialist

VH, E3-209

74788

Burnard, Michele

POCT MLT

VH, E4-225

65741

Giuliano, Manuella

Quality Manager

VH, E3-211

77009

Murphy, Donna

Lab Quality Assurance Specialist

VH, D1-244

74723

Richardson, Kelly

Pre Analytics Quality Assurance Specialist

 

65741

Smith, EvaMarie

Data Support Analyst

VH, E3-209

35440

Spearin, Kimberley

Pre Analytics Coordinator

VH, D1-244A

55399

Stratton, Wendy

POCT Coordinator

UH, C4-310

35362